Topic by David Rowe
I am trying to download Dragon Professional Individual, having paid for the product, and cannot download the product from the link provided in the "Product Now Available" email. All I get is an HTTP 403 Forbidden message. Same when I try to download from the Nuance site. Over a hundred dollars and no product. Now what?
Topic by MATTHEW GORDON
Hello,
I appreciate the nuance software developers building in a VBA scripting option. I'm puzzled however, scripts recorded in Microsoft Word or Excel do not work in Dragon. For example:
Sub Main
Application. Selection.InsertSymbol Font:="Symbol", CharacterNumber:=-4028, Unicode:= True
End Sub
Does not work. It should insert a simple character in a different font. Yet this will work in Word or Excel. What modifications does Dragon require in order to run a VBA macro? As you are aware VBA macros are often used in industry and I'm sure you are concerned about your products performance.
Thank you for your time, Matt
Topic by John Van Buskirk
Dragon NaturallySpeaking worked fine yesterday, but won’t open today. When I open it, I get this message:
“Dragon has encountered an error and may become unstable. Please save your work, close NaturallySpeaking by choosing Profile-> Close DragonBar and Restart NaturallySpeaking.
SDAPI Error 1: Error: [s:\mrec18\12965\src\fileutil\realdf.cpp 3048 fileutil\realdf 1] SDApi_GetFileSupportType: C:\ProgramData\Nuance\NaturallySpeaking11\Users\John\current\General_\general.voc”
When I go to Profile, the option I have is NOT “Close DragonBar”. It is “Exit Dragon”. Regardless of how I exit Dragon, I get the same message every time I start Dragon NaturallySpeaking. I tried rebooting my computer and got the same results. I have Dragon Premium version 11.
Topic by Ryan Van de Wetering
I am an IT pro in the health care industry. We are using dragon for dictation, but we are not profecient in dragon.
We have a dr that is getting repeated words/word in a dictation box (see pic). The yellow highlight he doesn't actually say, it puts that stuff in there.
Does anyone have any ideas how to correct this or prevent it from happening?
Thanks for your help!
Topic by Launce
I just upgraded from NaturallySpeaking 10 Preferred to Version 13 Home. I know Nuance only lets you jump 2 versions. Is there any way to convert my V10 profile to preserve all my laboriously constructed custom vocabulary? That is, short of buying a copy of V11 or 12, just to bridge the 3-version gap? That seems kind of silly. Is there a service where you can upload your old profile and they'll update it for you?
Topic by Dale
I have to write reports that include people's name that is not common and then reference them throughout the report.
Is there an to create a macro just for that one report without adding them to the dictionary?
Dale
Topic by IRA TURNER
I started out with DNS 12 on two Windows 7 system and 1 Windows 8.1. DNS automatically upgraded to version 12.5. I just bought and installed 13. I use DNS to dictate legal documents. These are very complex, and I must be very specific. Every word counts and typos are frowned upon.
98% of my work is dictating to Microsoft office professional plus 2010. Specifically, Word.
Unfortunately, I have a very consistent problem the prevails across my various systems and versions. My cursor will lose focus and jump randomly above or below where I am dictating. It is not always possible to catch it. I have seen that others have similar problems. How do we fix this?
Is enormously frustrating, and sometimes pretty anti-productive.
I have tried a variety of microphones, and other configurations. Generally, the equipment that I am using seems pretty good. The real problem is the cursor jumping around.
Topic by Joshua Lowry
I'm trying to produce documents quickly using Dragon, and I have a question about something that I'm not sure is possible.
I have to basically fill out a repeating template that looks something like the following:
___________________________________________________________________
[TAGVALUE] TEXT TITLE VALUE
Property: VALUE
DESCRIPTION VALUE
___________________________________________________________________
I would like to somehow setup my word report template to allow me to rapidly speak through each of the fields so that the formatting of these things is correct.
I want to say something like "Major Next Field Impact to data stream period Next Field Fault Next Field We found a fault in the data stream that will impact our capabilities."
The result would look like,
___________________________________________________________________
[Major] Impact to data stream.
Property: Fault
We found a fault in the data stream that will impact our capabilities.
___________________________________________________________________
I might repeat this same template 20-30 times in a single document.
Topic by Mark Woodward
Hi there, I'd be really grateful if anyone can throw any light on this… Dragon will not recognise any new text commands I create with the word "admin" in the command name. For example, if I create a text command called "admin email address" Dragon will not type the associated text but instead simply types "admin email address".
I've tried this with several new text commands with the same result - admin will not recognise the command if the word "admin" is in the command name.
It's easy enough to use command names without the word "admin" in the title, but I am curious as to the reason this is a problem. If anyone out there can explain I'd be ever so grateful.
Kind regards, Mark
Topic by Grace Gagnet
Dragon has started misbehaving. It inserts a lot of double spaces in my sentences, which is driving me crazy and I cannot seem to fix it with any format settings.
It has been double backspacing for a while, whenever I manually enter a word, it backspaces and splits the word.
I would like to be able to resolve these problems!
Topic by Mark McClellan
I just bought Dragon Home Edition 12 and am in the process of setting up my profile. I'm at the "Read Training Text" window. When I press "Go", it notifies me that I need to turn the Dragon Remote Microphone on by pressing the button, as the button is showing red. I understand that the red button means it's turned off, but when I press it to turn the microphone on, it tells me "User profile is not ready for dictation" and won't turn on. I know the microphone and headphones are operational because my computer is reading both of them when I go to the Control Panel. Nothing in the directions is giving me help as to what I may be doing wrong or how to proceed. Any troubleshooting answers I find touch around my problem, but nothing directly related to what's happening here. Can anyone help? What have I missed?
Topic by Steve Stires
I've been using home edition almost daily since I installed it back in January. I turned on my computer today and tried to launch the program and it brings up a box that says "Please wait while windows configures Dragon NaturallySpeaking" followed a few seconds by another box that says "Dragon NaturallySpeaking 13 setup requires elevation". Everything was working fine last night and now it won't start no matter what I do. I am running Windows 7 Home.
Topic by adam holt
Hello,
for my job I have to do a lot of small data entering that consists of alphanumeric characters; for example I might have to enter a lot of 5 UW 00 (you'll notice how Dragon NaturallySpeaking put a space between 5 and UW and UW and 00) and what I need is for Dragon naturally speaking not to put the spaces there.
it's not just 5 UW 00 it could be 4 UV 00 or any combination of many possibilities.
I've tried training DNS 12.5 almost every time that it puts a space where I don't want one but that doesn't seem to help at all .
Because what I don't understand is that I can sometimes insert codes such as L3217 and DNS 12.5 won't put in any extra unwanted spaces.
Your help appreciated,
Topic by Keith Myers
I need to disable the 'Send Mail' command in Outlook. How can this be done?
I work with a gentleman named Sunil. About 30-40% of the time, the system recognizes his name as 'Send Mail' and sends the message I am working on.
I've triedthe following already:
- Added 'Sunil' to the dictionary and trained it to improve recognition.
- Tried changing the training on 'Send Mail' command to be more distinct/different sounding.
- Tried adding my own 'Send Mail' command in the command editor, and made it do nothing.
- Tried adding the word 'Send Mail' to the dictionary as a phrase for dictation. Interestingly, about half the time Dragon recognizes 'Send Mail' as a phrase instead of a command. This does not appear to be related to the amount of time I pause before saying it or my pronunciation.
The manual specifically says, in bright red, that it wants you to use the word 'Click' ahead of these kinds of commands to avoid mishaps with sending emails. It seems like this was forgotten by including this command:
By default, Dragon 12 requires the word ‘click’ just before the name of menus as well as the name of
buttons and other controls: for instance, for a button labeled “OK”, you would say click OK. This can be
useful to prevent unintended actions such as voice-clicking Send in an email. Dragon offers a similar
“Require ‘Click’” option for HTML links. See the Commands tab of the Options dialog.
I understand that it is best practice to not enter the To: for an email until the last minute. However, many times emails I compose are replies or 'Reply All' and it is silly to expect people to clear out the To: and CC: fields and then re-add those names later on. I send dozens of replies a day.
In the meantime, I have added a rule to Outlook to hold messages in the outbox for one minute before sending. This is not ideal but it at least catches the 3 to 5 messages a day that I would have accidentally sent otherwise.
I also try to remember to hold 'shift' before saying "Sunil", however this seems to take some training. Perhaps after a while I will get a better hang of it.
I've seen some documentation that suggests that it's not possible to disable or alter these kinds of commands, however hearing this strains credulity. I cannot believe that on version 12.5 of this software that this capability is not yet been introduced. Is that truly the case?
Surely the community or technical support group must have some kind of workaround documented to disable Send Mail commands within Outlook?
Thanks,
Keith
Topic by Ken Ironside
I have upgraded to DPI 15 (version 15.00.000.076) which is activated and registered with Nuance.
When I click on 'Help/Check for Updates' I get the following message:
"The Software Manager does not recognise this product. Please contact your software vendor for updates to this product. Error 13000: Product Not Registered with the Software Manager"
What can I do to get past this error?
Thanks, Ken
Topic by Ezekiel Addams
can any one help Dragon will not open when I click the icon a window comes up "please wait while windows configures dragon naturally speaking 12" I Follow the steps to remove the InstallShield Update Service but it did not help how can I fix this the Dragon people will not talk to me because they no longer support 12 then will do stores still sell it
Topic by Tobin Nellhaus
Some of the programs I use constantly, like Evernote, are unsupported. However, I was able to dictate into them and functionality was satisfactory. But yesterday, NaturallySpeaking 13 (Home edition) stopped understanding dictation in them. It detects that I'm talking, but it just gives me the "Please say that again" message. Normally I don't use the dictation box, but when I have it on, NaturallySpeaking doesn't even bring it up. On the other hand, it does understand commands like "Close window" and "Paste that." I checked the mode and it's on "Dictation & Commands." It processes dictation correctly in Word, Outlook, OpenOffice Writer, Notepad, etc. It treats Chrome and Firefox like unsupported programs, but otherwise it does take dictation. I did a repair-type reinstallation, to no effect. Also, the problem continued after running Accuracy Tuning. Any ideas?
Topic by Lorne Lehtonen
Hello, I bought Dragon NaturallySpeaking 11.5 and I immediately have problems it was crashing my web browser. I have researched and found out that Dragon NaturallySpeaking is incompatible shockwave flash player. So I contacted technical support and they upgraded my Dragon to 12 which still crashed it just as much and constantly caused malfunctions in my web browser and flash-based programs. I had given up on Dragon NaturallySpeaking because it made my computer have so many problems all with my web browsers and have tried every single different one. It crashes Internet Explorer just as much as Firefox. I quit using it for the last six months or so until I found out they had a upgrade and thought maybe with the Internet rich application support plug-in that it might run better. But it still runs just as bad as it did before and constantly crashes my computer and flash-based programs. I know other people have also had this problem because I have done a Google search and find other people complaining about this. If you watch any type of YouTube video or flash-based program Dragon NaturallySpeaking will crash it. Does anyone know if increasing my memory will help this problem? I do not want to buy more memory because I think it is just Dragon NaturallySpeaking but I did read something about someone saying it requires a lot of memory and I have 4 GB of DDR three which I think is fine. I doubt I will ever be able to fix this problem because Dragon NaturallySpeaking just cannot seem to fix or care about the flash-based problem. Another problem I have is that even after I trained words Dragon still constantly gets them incorrect. It makes a ton of mistakes and even after training words still get them wrong. I was wondering if anyone had any suggestions or solutions for these problems because I have bad wrist and hand problems and need to still use the computer. I use my foot for the mouse and that but I need a replacement for the keyboard and Dragon NaturallySpeaking causes more frustration than help.
Please help and I hope that nobody deletes my post because I am just telling the truth and don't have any other options and just want Dragon to run properly and not crash my computer and since support wants to charge me money, I have only the option of using this for for help because I do not think it is fair that I should pay more money for a product that I have so many problems with already .I should be getting a refund or free technical support because of all the problems
Topic by Bob DeVries
Help! Installed version 12.5 three times and it still will not save my usb mic to the user. It tells me over and over again that the "user profile is not ready for dictation" and tells me the "microphone check has not been successfully run for this user profile". I choose the usb mic every time rather than the realtek microphone highlighted, but it doesn't save it. I tried creating a new user profile, but the same problem happens. I can't even close the stupid program because it says it "can't find profile '.No Speaker". I tried creating a new profile, but the same problem exists. I'm not finding a solution on the user forum that seems to apply. Help! Anybody have a solution?
Topic by Olly Pekelharing
Hi, I dictate in a program that uses the dictation box as standard, which is fine, but occasionally I want to dictate a quick change without the dictation box. Is there a hot key or other way to force the dictation box NOT to pop up?
Thanks,
Olly
